Emily Carter
Emily keeps the company focused on practical recovery workflows that protect patient trust and clinic capacity.
Company
Building the operating system for outpatient access
Reviving helps healthcare teams protect clinic capacity, recover missed visits, and make patient access work measurable across every market.
150K+appointments recovered in modeled programs
88health-system and specialty workflows supported
30 daystypical first integration planning window
Mission
Make access recovery a daily operating rhythm, not a monthly report.
Healthcare teams lose capacity in small moments: a late cancellation, a fragile reminder, a patient who needs another path into care. Reviving turns those moments into ranked work, coordinated outreach, and clear evidence of what changed.
Meet the team
Built by people close to the work.
The people shaping Reviving stay close to launch calls, support queues, and the everyday decisions access teams make.
Michael Lawson
Michael turns scheduler feedback, integration constraints, and risk signals into product decisions teams can explain.
Rebecca Hayes
Rebecca works with implementation teams on rollout pacing, workflow adoption, and the handoffs that make recovery stick.
Principles
The product is built around how access teams actually work.
Evidence before volume
We prioritize the visits, cohorts, and interventions most likely to change completion, revenue, or care continuity.
Teams stay in control
Automation should explain itself, honor clinic rules, and escalate when a human decision is better.
Healthcare context matters
Specialty, prep burden, access barriers, visit value, and patient preference all shape the right recovery path.
Timeline
From prediction to network intelligence.
The access model
Reviving began as a focused prediction model for identifying fragile outpatient appointments before the visit date.
Recovery orchestration
The product expanded into multi-channel outreach, waitlist fill, telehealth conversion, and revenue attribution.
Network intelligence
Reviving now connects access recovery to executive governance, population health priorities, and capacity planning.
Values
Calm software for high-stakes operations.
Protect patient trust.
Make operations legible.
Measure work by recovered care.
Design for regulated teams.
See how access intelligence fits your network.
Bring your operating model, service lines, and recovery goals into a focused Reviving walkthrough.